| Company | Contact Details |
|---|---|
| Company Name | Army and Air Force Exchange Service (AAFES) |
| Customer Care Number | +1-800-527-2345 |
| Website | https://www.shopmyexchange.com |
| exchangecustsvc@aafes.com | |
| Address | 3911 S. Walton Walker Blvd., Dallas, TX 75236 |
| Other Details | Customer Service: +1-800-527-2345 |
| Country | USA |
Important Contact Info:
Phone Number: +1-800-527-2345
Email: exchangecustsvc@aafes.com
Website: www.shopmyexchange.com
Reaching Out to AAFES: Various Options
1. Phone Numbers
You got options when it comes to phone calls! AAFES has a toll-free number: +1-800-527-2345. You can also find local numbers if you’re looking for more specific help. For international customers, there are international numbers too. Plus, there’s hotlines dedicated for urgent issues.
2. Email Support
Need to drop a line? AAFES got your back with customer support email at exchangecustsvc@aafes.com. Their dedicated department emails can answer specific issues. And you can send in your feedback or suggestions too!
3. Live Chat
Sometimes talking is easier! AAFES offers live chat on their website. You can also chat in their app, so you don’t have to wait for emails. Instant responses are here!
4. Social Media
They’re all over social media! You can slide into their DMs or leave public comments and tweets. They have help desks on platforms like Facebook, Twitter, and others!
5. Self-Service Portals & Knowledge Base
No need to talk to someone for every question. AAFES has a help center with a community forum. You can check troubleshooting tools to find solutions!
6. Messaging Apps
Wanna chat on WhatsApp? You can! AAFES supports several messaging apps like Telegram, WeChat, Viber, and Line. Also, SMS/Text support is available for quick help!
7. Physical Address
If you're ever in the area, you can visit their corporate office at 3911 S. Walton Walker Blvd., Dallas, TX 75236. Local branches are available as well!
8. Online Forms
A contact form is available on their site, plus feedback forms where you can share your experience. Easy peasy!
9. Mobile Apps
The AAFES app has in-app support. Even better, you can get push notifications for the latest offers and updates!
Fun Facts About AAFES!
- AAFES started way back in 1895, making it super old!
- They give soldiers and their families access to products they need at fair prices.
- They run both online and physical stores in military bases around the world.
- People love their promotions and sales—who doesn’t love a good deal?
- AAFES also gives back to military communities through various programs.
FAQs
How do I cancel my AAFES order?
You can cancel your order via the website’s order management section within a set timeframe after placing the order.
Can I return an item bought from AAFES?
Yes, AAFES has a return process! Just go to their return page for details.
What if I forget my AAFES account password?
No worries! Just click on 'Forgot Password' on the login page and follow the steps.
How can I contact AAFES customer service?
You can call them at +1-800-527-2345 or email at exchangecustsvc@aafes.com. They are always ready to help!
Are there any discounts for military families?
Yes, AAFES offers special discounts and promotions for military families. Keep an eye out for those!
