| Company | Contact Details |
|---|---|
| Company Name | Amtrak |
| Customer Care Number | +1-202-906-3741 |
| Website | https://www.amtrak.com |
| inquiries@amtrak.com | |
| Address | 1 Massachusetts Avenue NW, Washington, DC 20001 |
| Other Details | Customer Service: +1-800-872-7245 |
| Country | USA |
Need to talk to someone at Amtrak? You’re in the right place! Here’s the roadmap to reach them. Just look below:
Contact Details
- Phone Number:
+1-202-906-3741 (For general inquiries)
Customer Service: +1-800-872-7245 (This one’s toll-free!) - Email Support: inquiries@amtrak.com (Customer support email)
- Website: www.amtrak.com
Explore the Support Options
Hotlines
Feeling lost? Call the toll-free number or your local number for any quick fixes.
Live Chat
You can use their website chat or the in-app chat if you prefer messaging over calling. Super convenient!
Social Media
Amtrak is also active on social media. You can use direct messages or tweet them if you have a burning question. They listen closely!
Self-Service Portals & Knowledge Base
The Help Center on the website is like a treasure chest of information. They also have community forums and troubleshooting tools.
Messaging Apps
Want to chat on WhatsApp? Absolutely do that! They also support Telegram, WeChat, Viber, and Line for quick responses.
Physical Address
If you’d rather write to them or visit, head over to their corporate office:
1 Massachusetts Avenue NW,
Washington, DC 20001
Online Forms
Fill out contact forms or feedback forms available on their site. Quick and easy!
Mobile Apps
Download the Amtrak app for in-app support and get push notifications about your trips. Never miss a thing!
Fun Facts About Amtrak
- Amtrak stands for the National Railroad Passenger Corporation.
- It was established in 1970 and provides intercity rail service throughout the USA.
- More than 30 million passengers use Amtrak services every year!
- Amtrak operates more than 300 trains daily!
- The Northeast Corridor is one of the busiest routes in the Amtrak system, connecting cities like Boston, New York, and Washington D.C.
FAQ Section
Common Customer Issues
What should I do if my train is delayed?
You can check the Amtrak website or app for live updates. Also, reach out via their customer service number.
How can I change my ticket?
Changing tickets is easy! Use the Amtrak app or website. You’ll need your reference number.
Can I get a refund on my ticket?
Yes! Refunds depend on the ticket type. Check the website for the process.
Is there Wi-Fi on trains?
Yes, most Amtrak trains offer free limited Wi-Fi services!
How can I contact customer support?
You can call customer service or email them at inquiries@amtrak.com.
For any specific questions or stories you want to know about Amtrak, don’t hesitate to share!
