| Company | Contact Details |
|---|---|
| Company Name | American Queen Steamboat Company |
| Customer Care Number | +1-888-749-5280 |
| Website | https://www.americanqueensteamboatcompany.com |
| reservations@aqsc.com | |
| Address | 222 Pearl Street, Suite 201, New Albany, IN 47150 |
| Other Details | Customer Service: +1-888-749-5280 |
| Country | USA |
Hello, guys! Have you ever been on a riverboat cruise? It’s such a wonderful experience, isn’t it? If you’re thinking of sailing with the American Queen Steamboat Company, you might need some help along the way. And if you’re like me, you prefer things to be straightforward. So, let’s dive into how to get support from them!
Different Ways to Connect
Phone Numbers
First off, let’s talk phone numbers. This is super easy and everyone knows how to pick up a phone, right? They have:
- Toll-Free Number: Call +1-888-749-5280, it’s free!
- Local Numbers: You can find local options on their website.
- International Numbers: Great for overseas callers.
- Hotlines: Special numbers for urgent queries. Check their site for specific hotlines.
Email Support
Like sending emails? I do too! Their email support is friendly:
- Customer Support Email: Send your queries to reservations@aqsc.com.
- Dedicated Department Emails: Found on their website for specific needs.
- Feedback & Suggestions: You can also send your thoughts via email!
Live Chat
Want instant answers? You can chat live:
- Website Chat: Available on their official site.
- In-App Chat: If you have the app, chat from there too!
Social Media
Social media is a fun way to reach out:
- Direct Messaging: Hit them up on Facebook or Instagram.
- Public Comments & Tweets: Leave comments or send tweets—they love to hear from you!
- Social Media Help Desks: Some companies have specific pages for help.
Self-Service Portals & Knowledge Base
If you love finding answers yourself, check their self-service options:
- Help Center: A treasure trove of FAQs.
- Community Forums: Join discussions and ask questions.
- Troubleshooting Tools: Get help for common issues.
Messaging Apps
Chat your way to support:
- WhatsApp Support: Quick queries on WhatsApp.
- Telegram, WeChat, Viber, Line: They might be available on these too!
- SMS/Text Support: Text and get help on the go!
Physical Address
Want to send a letter? Here’s where:
- Corporate Office Address: 222 Pearl Street, Suite 201, New Albany, IN 47150.
- Local Branches: You can find details on their site.
Online Forms
Fill out forms for specific needs:
- Contact Forms: Easy way to reach them.
- Feedback Forms: Share your experiences.
Mobile Apps
If you prefer apps, they got that too:
- In-App Support: Get help within the app.
- Push Notifications: Stay updated on the go!
Fun Facts About American Queen Steamboat Company
Let’s brighten things up with some interesting nuggets about the company. Here’s five cool things to know:
- They started sailing on the rivers in 1995.
- They have the largest steamboats in the USA!
- They offer themed cruises—how fun is that?
- They are known for their old-world charm and luxury.
- They connect major cities with beautiful river views!
FAQs About Customer Issues
1. How do I book a cruise?
Answer: You can book directly through the website or call +1-888-749-5280 for assistance.
2. What should I do if I need to cancel my booking?
Answer: Contact customer support via email or call right away to understand your options.
3. Can I take my pet on the cruise?
Answer: Pets may not be allowed, but check with customer support for specific policies.
4. Are meals included in my cruise package?
Answer: Yes, most packages include meals. Double-check at the time of booking!
5. What if I have special dietary needs?
Answer: Inform them during booking or call them up to ensure your needs are met.
