| Company | Contact Details |
|---|---|
| Company Name | American Electric Power (AEP) |
| Customer Care Number | +1-614-716-1000 |
| Website | https://www.aep.com |
| aepinfo@aep.com | |
| Address | 1 Riverside Plaza, Columbus, OH 43215 |
| Other Details | Customer Service: Varies by region |
| Country | USA |
Hey there! If you’re in the USA and need help with AEP, this is the right place for you. AEP makes it super easy to reach out for any power needs. Let's get into the nitty-gritty, shall we?
Need to Call AEP?
Got a question or an issue? You can call AEP anytime. Here are the details:
- Toll-Free Number: +1-614-716-1000
- Local Numbers varies depending on your location.
- International Numbers are available too for those outside the USA.
- Hotlines for emergencies are also provided. Make sure you know your local number!
Drop Them an Email!
Feeling more comfortable writing? No problem! AEP has a great email support setup:
- Customer Support Email: aepinfo@aep.com
- Dedicated department emails can usually be found on their website.
- Have feedback? They love suggestions!
Chat Up AEP!
Need quick answers? You can chat live with AEP:
- Visit their website for website chat.
- If you have the app, there’s an in-app chat as well.
Stay Social with AEP
Are you on social media? AEP is too!
- Send a Direct Message on platforms like Facebook or Twitter.
- Comment and tweet at them; they respond pretty fast.
- They have a social media help desk that’s very responsive.
Self-Service Portals & Knowledge Base
Know what’s cool? You can often find answers yourself!
- Check out their Help Center for FAQs.
- Join community forums for discussions.
- Use troubleshooting tools to fix common issues.
Messaging Apps
Life’s easier with messaging, right? AEP gets that!
- You can reach out via WhatsApp support.
- Telegram, WeChat, Viber, and Line are also options.
- SMS/Text Support is available; just remember to check service availability in your area.
Visit Their Office
Sometimes you want to see someone in person!
- Corporate Office Address: 1 Riverside Plaza, Columbus, OH 43215
- Local branches can provide hands-on support too.
Online Forms to Help
Fill out forms online for convenience:
- Use contact forms for inquiries.
- Feedback forms are there for suggestions.
Mobile Apps
On-the-go? AEP has got you covered with their mobile apps:
- In-app support is so handy.
- Push notifications ensure you never miss important updates.
Five Cool Facts About AEP
- AEP serves over 5 million customers across 11 states.
- Founded in 1906, it's been providing electricity for a long time!
- They are one of the largest transmission power companies in the USA.
- AEP is committed to clean energy and sustainability.
- They employ around 17,000 people—wow, that’s a big family!
Frequent Customer Questions
FAQs:
1. What should I do if my power goes out?
Call the emergency hotline or report it through the website.
2. How do I pay my bill?
You can pay online, via mobile app, or at local payment centers.
3. What if I have feedback about the service?
You can fill out a feedback form on their website or email them directly.
4. Can I set up an account online?
Yes! Just navigate to their website and follow the instructions for account setup.
5. Do they offer any assistance for low-income customers?
Yes, AEP provides programs to assist low-income customers – check their website for details.
Image of This Service
For any query, feel free to reach out to them at +1-614-716-1000 or drop a mail at aepinfo@aep.com.
