If you're in need of help from Alpiq Holding AG, you're in the right place. Let me share some easy ways to reach out to them. Whether you wanna call, email or even chat, it’s all here!
Contact Numbers
Need to talk? Here’s how:
- Toll-Free Number: Just pick up the phone and dial +41 62 286 7111 for free help.
- Local Numbers: For local calls, use the same number.
- International Numbers: You can reach them from outside Switzerland with the same number.
- Hotlines: They’ve got a hotline for urgent problems.
Email Support
Not a fan of talking? No worries! Shoot an email instead:
- Customer Support Email: Reach out at info@alpiq.com.
- Dedicated Department Emails: Specialized help is just an email away.
- Feedback & Suggestions: Share your thoughts via the same email.
Live Chat Options
Wanna chat? They’ve got options:
- Website Chat: Jump into a chat on their official site.
- In-App Chat: If you’re using their app, chat's available too!
Social Media Support
You may connect with them on social media:
- Direct Messaging: Send them a DM on platforms like Twitter or Facebook.
- Public Comments & Tweets: Comment on their posts for quick responses.
- Social Media Help Desks: They monitor their pages often.
Self-Service Portals
Want to solve issues yourself? Here’s what to do:
- Help Center: A knowledge base filled with answers.
- Community Forums: Join discussions and get tips.
- Troubleshooting Tools: Tools to help fix common problems.
Messaging Apps
If you're on messaging apps, you're in luck:
- WhatsApp Support: Chat on WhatsApp for quick help.
- Telegram, WeChat, Viber, Line: They’ve got support on these apps too!
- SMS/Text Support: Text them for answers.
Physical Address
Wanna send a letter? Here’s where:
- Corporate Office Address: Chemin de Mornex 10, 1003 Lausanne, Switzerland.
- Local Branches: Check online for local branches near you.
Online Forms
Use forms to get in touch:
- Contact Forms: Fill out the online form and they’ll respond.
- Feedback Forms: Share your feedback using a form.
Mobile Apps
If you’re into apps:
- In-App Support: Get support right in the app.
- Push Notifications: Stay updated directly on your phone!
Fun Facts About Alpiq Holding AG
- Alpiq is Switzerland’s leading energy company.
- They provide electricity and thermal energy to both businesses and homes.
- Alpiq is into renewables and aims for sustainability.
- They operate across Europe and even in parts of the Balkans.
- The company started in the year 2009. Quite new and fresh, right?
Frequently Asked Questions (FAQs)
1. How can I reach customer support?
You can call, email or chat live for help. Just use the info given above!
2. What if I have feedback to share?
Send your feedback via email or fill out the feedback form online.
3. Is there a way to access support through social media?
Absolutely! You can DM them or comment on their social media posts.
4. Are there DIY options for common problems?
Yes! Check their Help Center and community forums for solutions.
5. Can I get help through messaging apps?
Yes! They provide support via WhatsApp and other messaging apps.
{
"@context": "https://schema.org",
"@type": "Organization",
"name": "Alpiq Holding AG",
"url": "https://www.alpiq.com",
"contactPoint": {
"@type": "ContactPoint",
"telephone": "+41 62 286 7111",
"contactType": "Customer Service",
"areaServed": "CH",
"availableLanguage": "English, German, French"
}
}
