| Company | Contact Details |
|---|---|
| Company Name | Aetna Inc. |
| Customer Care Number | +1-800-872-3862 |
| Website | https://www.aetna.com |
| n/a | |
| Address | 151 Farmington Avenue, Hartford, CT 06156 |
| Other Details | Customer Service: +1-800-872-3862 |
| Country | USA |
Finding the right help when you need it is super important, right? That's where Aetna Inc. come into play! They're always there for you. You can reach them in so many ways. Let's dive in!
Contact Information:
Phone Number:
+1-800-872-3862 (Toll-Free)
Local Numbers are available too! Just check their website.
If you're calling from outside the USA, you can use the same number or visit their website for International Numbers.
They also have hotlines for specific queries.
Email Support:
Got something to say? Shoot them an email! Unfortunatedly, they haven’t provided a universal email yet. However, for support related queries, use the customer service number mentioned above.
Live Chat:
Need immediate help? They offer a live chat! Jump onto their website for website chat options. If you’re using their app, guess what? Yes, you can chat there too!
Social Media:
Aetna Inc. is also on social media. You can directly message them or comment on their posts. They usually respond pretty quick. Look for them on platforms like Facebook, Twitter, and Instagram.
Self-Service Portals & Knowledge Base:
If you’re the 'I’ll figure it out myself' type, check out their help center! It's full of handy info. You can also browse through community forums or use their troubleshooting tools to solve your issues.
Messaging Apps:
Prefer messaging? Aetna supports WhatsApp! You can also connect via Telegram, WeChat, Viber, and Line. They've even got SMS support for quick messages.
Physical Address:
Want to send something through snail mail? Their corporate office is at:
151 Farmington Avenue, Hartford, CT 06156
Online Forms:
They have contact forms online where you can easily send your queries. Plus, there are feedback forms where you can share your thoughts on their service!
Mobile Apps:
Give their mobile app a download! You can access in-app support and get handy push notifications for updates and more.
Fun Facts About Aetna Inc:
- Aetna started in 1853 and it's one of the largest health insurance companies in the US.
- They serve over 39 million people in the USA.
- Aetna was one of the first health companies to offer online access to patient health records.
- They really care about health programs, especially focused on mental health.
- They have a huge network of doctors and specialists, which makes visiting the doctor easier for everyone.
Common Customer Questions (FAQs):
1. How do I get my insurance policy number?
You’ll usually find it on your insurance card. If you can’t find it, call their support!
2. What should I do if I have a billing issue?
Contact customer service using their toll-free number; they will assist you.
3. Can I access my health records online?
Yes, Aetna allows online access to your health records via their secure portal.
4. What to do if I lost my insurance card?
You can request a new card by calling customer service or by using the mobile app.
5. How can I provide feedback regarding my experience?
You can fill out their feedback form online or mention it when you contact customer support.
