Welcome to Toshiba's Customer Care in Japan!
Need some assistance with Toshiba products? Don't worry, we've got everything covered for you! Let's jump right into it, shall we? You know, just like a 7-year-old exploring a candy store!
Contacting Toshiba: All You Need to Know
Phone Numbers
- Toll-Free Numbers: Call the +81-3-3457-4511 for free!
- Local Numbers: Available for all Japan regions. Simply dial the local number.
- International Numbers: Reach us from anywhere using the number above.
- Hotlines: For emergencies and urgent queries, dial anytime.
Email Support
- Customer Support Email: Shoot us a message at support@toshiba.co.jp
- Dedicated Department Emails: Got a specific issue? Email our relevant department.
- Feedback & Suggestions: Share your thoughts with us at support@toshiba.co.jp.
Live Chat
- Website Chat: Chat directly on our website for instant help.
- In-App Chat: Got our app? Use it to chat anytime!
Social Media
- Direct Messaging: Send us a DM on your favorite platform. We're super responsive!
- Public Comments & Tweets: Want to make a shoutout? Tag us in your comment!
- Social Media Help Desks: Use hashtags to reach our help desk for a quick response.
Self-Service Portals & Knowledge Base
- Help Center: Visit our help center for guides and instructions.
- Community Forums: Join the chat in our community and solve issues together.
- Troubleshooting Tools: Access our tools to fix problems yourself!
Messaging Apps
- WhatsApp Support: Engage our team via WhatsApp for chatter.
- Telegram, WeChat, Viber, Line: We're available on all major apps. Ping us!
- SMS/Text Support: Text us, too. We've got options everywhere!
Physical Address
- Corporate Office Address: 1-1-1 Shibaura, Minato-ku, Tokyo 105-8001, Japan
- Local Branches: Find the nearest office on our website.
Online Forms
- Contact Forms: Fill out a form for any query.
- Feedback Forms: We love to hear from you, good or bad!
Mobile Apps
- In-App Support: Access it through our app. Easy peasy!
- Push Notifications: Keep updated with alerts from the app itself.
Five Fun Facts About Toshiba Corporation
- Toshiba, founded in 1939, started by making electrical equipment. Imagine those old bulbous TVs!
- It’s headquartered in Tokyo, which is a city that never sleeps. Much like Toshiba, truly!
- The company is known for pioneering innovations – from laptops to nuclear power. They're quite crafty!
- Toshiba is a leading name in semiconductors—just like the tiny superheroes in your gadgets!
- It continues to be a key player in tech and energy solutions worldwide.
Frequently Asked Questions
Why can’t I connect to Toshiba's website?
Sometimes the site's server is down. Just refresh after a while!
I forgot my Toshiba account password. What do I do?
There's a 'forgot password' option on login. Click it to reset!
How to find a Toshiba service center?
Check the ‘Service Center’ section on our website for locations.
The device isn't working after update, help?
Bummer! Try restarting your device or get in touch with support.
Where do we find product manuals?
Product manuals are available in our Help Center online.
