Hi Friends! Need Souq.com (Amazon) UAE Help? Here info!
Helloo! You know Souq.com? Now it is Amazon in UAE!
If you need help, call +971 4 437 0900! It toll-free also!
You can visit Souq Website anytime!
Emails For Help!
Write to support@souq.com for help!
Live Chat
On website, click chat! On App, chat too! Easy peasy!
Social Media Time!
- Direct Message on Facebook or Twitter!
- Write comments or tweets!
- Use social desks!
Knowledge Base and Portals!
- Use Help Center for all questions!
- Visit forums to talk with others!
- Tools help to fix things!
Messaging Apps!
- Use WhatsApp or Telegram!
- WeChat, Viber, Line help too!
- Text message available!
Addresses to Go!
Corporate office is at Dubai Internet City, Dubai, UAE!
Online Forms
Fill contact forms for help! Use feedback forms too!
Mobile Apps Support
Use in-app support or push notifications!
Facts about Souq.com!
- Started in 2005!
- 2017, Amazon bought it!
- Biggest e-commerce in Arab world!
- More than 8.4 million products!
- Headquarters in Dubai!
Common Problems and Answers!
- Where my order? Check order page in account!
- Need refund? Go to returns page and click refund!
- Wrong item! Go to orders and click replace!
- Account login issue? Reset password, use email or phone!
- Payment error? Check bank or try new card!
