RWE AG Customer Care in Germany
RWE AG, one of Germany’s largest energy companies, has been lighting up lives since forever. With a robust customer care system, they're just a call or click away. Whether you're facing a blackout or have a query, they're here to help.
Contact Us: +49 201 5179-0
Email: info@rwe.com
Visit: rwe.com
Phone Support
- Toll-Free: Click the number above
- Local Numbers: Reach us wherever you are!
- International Numbers are also available for those outside Germany.
- Hotlines: Dedicated to bring quick solutions in emergencies.
Email Support
Got queries? Reach out at info@rwe.com. Different departments have special emails, making sure you get the right person. Suggestions? Hit them up, they love listening.
Live Chat
No mood to chat over phone or mail? Try the Website Chat or in-app chat options. Instant help at your fingertips!
Social Media
Slide into their DMs on Twitter or leave a public comment. Quick response times are their promise!
Self-Service Portals & Knowledge Base
- Find answers at Help Center.
- Community Forums: Join discussions, share experiences, or learn from others.
- Troubleshooting Tools: Do it yourself with easy guides.
Messaging Apps
They're on WhatsApp, Telegram, and more. Chat them up on your go-to messaging app.
Physical Address
If digital doesn’t suffice, visit them at the corporate office: Huyssenallee 2, 45128 Essen.
Online Forms
Don’t like emails? Contact forms on the site are just as effective!
Mobile Apps
Stay connected with the RWE app. Alerts and updates come straight to your phone via push notifications.
5 Facts About RWE AG
- Started ages ago, RWE's been in the game since the 19th century!
- It's one of the largest energy suppliers across Europe.
- Moving to green energy, big time!
- Fun fact: They have over 20,000 employees.
- Innovation is their middle name; they invest heavily in techy stuff!
FAQ
What if I can’t reach customer care by phone?
No problem! Try email or their social media. They're pretty active there!
How can I give feedback?
Feedback forms on their site are the way to go! They love hearing from you.
Is there support in English?
Absolutely! They cater to English-speaking customers too.
Where can I find past invoices?
Log into your account on their website, and you’ll see them all!
Can I visit them in person?
Sure thing! Pop by their office at Huyssenallee 2, Essen. They’ll be glad to see you.
