Welcome to NTT Docomo Customer Care!
Hey! Are you looking for NTT Docomo customer care number or service details? You're at the right place. Here I'll share contacts and other info, as what you might need. As they say, let's dive in straight-away!
Phone Numbers
- +81-3-5156-1111 (International Number)
- Toll-Free Number: Available on request at local regions
- Hotlines: Various regional helplines for your convenience
Email Support
- support@nttdocomo.com - Customer Support Email
- Dedicated Department Emails for different enquiries
- Feedback & Suggestions: Reach out and they'll listen!
Live Chat
- Website Chat: Available on their official website
- In-App Chat: Download their app for real-time help
Social Media
- Direct Messaging: Contact them via platforms like Twitter, Facebook
- Public Comments & Tweets: Engage with them publicly
- Social Media Help Desks
Self-Service Portals & Knowledge Base
- Help Center: Find solutions to common issues
- Community Forums: Discuss & learn from other users
- Troubleshooting Tools
Messaging Apps
- WhatsApp Support: Quick help at your fingertips
- Telegram, WeChat, Viber, Line
- SMS/Text Support: Simple & effective
Physical Address
- 11-1 Nagatacho 2-chome, Chiyoda-ku, Tokyo 100-
- Local Branches: Available throughout Japan
Online Forms
- Contact Forms: Fill and submit your queries online
- Feedback Forms: Share your thoughts with NTT Docomo
Mobile Apps
- In-App Support: Help available within the app
- Push Notifications: Stay updated on-the-go
Five Fun Facts About NTT Docomo
- NTT Docomo is a major player in mobile networks originated from Japan.
- They were among the first to introduce mobile internet services as early as 1999.
- The company's name Docomo is from "Do Communications Over the Mobile Network".
- It is actually the largest wireless carrier in Japan, serving over 60 million customers.
- NTT Docomo played a pioneering role in developing 3G and 4G networks.
FAQs
Q1: How can I contact customer support?
You can call their international number +81-3-5156-1111, or email them at support@nttdocomo.com.
Q2: Is there online self-help access?
Yes, visit their help center and knowledge base on the official website.
Q3: Can I reach out via social media?
Absolutely! Message them directly or post on their official handles.
Q4: How to give feedback?
Use feedback forms on the website, or email them your thoughts!
Q5: Where's the head office?
The corporate office is located at 11-1 Nagatacho 2-chome, Chiyoda-ku, Tokyo.
