Contact National Grid plc UK Customer Care
Hey there! If you need to get in touch with National Grid plc, you're in the right place. Let's cut to the chase and explore all the ways you can get support from this energy giant.
Phone Numbers
- Toll-Free Numbers: Not available
- Local Numbers: +44 20 7004 3000 (click to call)
- International Numbers: Same as local
- Hotlines: Check their website for specific hotlines.
Email Support
- Customer Support Email: info@nationalgrid.com
- Dedicated Department Emails: Look for specific department emails on their website.
- Feedback & Suggestions: Email the address above.
Live Chat Options
- Website Chat: Visit Website
- In-App Chat: Available when using their mobile apps.
Social Media
- Direct Messaging: Send a DM on their Twitter or Facebook
- Public Comments & Tweets: Tweet @nationalgriduk
- Social Media Help Desks: Support available through social channels
Self-Service Portals & Knowledge Base
- Help Center: Find solutions on their Help Center
- Community Forums: Join discussions
- Troubleshooting Tools: Available on their support page.
Messaging Apps
- WhatsApp Support: Coming soon!
- Telegram, WeChat, Viber, Line: Not yet supported.
- SMS/Text Support: Check website for updates
Physical Address
- Corporate Office Address: 1-3 Strand, London WC2N 5EH
- Local Branches: Locations across the UK
Online Forms
- Contact Forms: Fill out on website
- Feedback Forms: Same as contact forms
Mobile Apps
- In-App Support: Available for app users
- Push Notifications: Keep updated through the app
5 Cool Facts About National Grid plc (for a 7-year-old!)
- They help keep the lights on in the UK!
- They look after electricity and gas networks.
- They're like the electricity highway controllers.
- They also work hard to keep things green and eco-friendly.
- They have a lot of people working together like a big team!
FAQs About National Grid plc (for a 12-year-old!)
Q1. What is National Grid plc best known for?
It's renowned for managing the electricity and gas transmission networks in the UK.
Q2. How do I report a power outage?
You can call their emergency hotline or visit the website for outage reports.
Q3. Does National Grid focus on renewable energy?
Yes! They’re working to be greener by investing in renewable sources.
Q4. Can I pay my bills through their website?
Yes, you can easily pay online using their payment portal.
Q5. What areas does National Grid cover?
They cover most of the UK for electricity and gas transmission.
