Lonza Group AG Customer Support in Switzerland
Welcome! If you've got questions or need some help, just call us at +41 61 316 8111 or visit our website. We've got a ton of ways to help you out.
Phone Numbers
- Toll-Free Number: Unfortunately, no toll-free number yet.
- Local Number: +41 61 316 8111
- International Number: Same as local, for peeps calling from far.
- Hotlines: For special queries, check on the website.
Email Support
- Customer Support Email: info@lonza.com
- Dedicated Department Emails: Find these on the Media Relations page.
- Feedback & Suggestions: Use above email or online forms.
Live Chat
- Website Chat: Not available at the moment.
- In-App Chat: Check Lonza’s mobile app for updates.
Social Media
- Direct Messaging: Look for Lonza on LinkedIn, Twitter.
- Public Comments & Tweets: Engage us with your questions.
- Social Media Help Desks: Soon to come, stay tuned!
Self-Service Portals & Knowledge Base
- Help Center: Available on the website. Lots of useful info.
- Community Forums: Join discussions and get solutions.
- Troubleshooting Tools: Easy guides for common issues.
Messaging Apps
- WhatsApp Support: Not yet, hoping to come soon.
- Telegram, WeChat, Viber, Line: Currently, not active.
- SMS/Text Support: Check online for details.
Physical Address
Lonza Group AG's corporate office is located at:
Münchensteinerstrasse 38, 4002 Basel, Switzerland
Online Forms
- Contact Forms: Available on the website for easy reach.
- Feedback Forms: Tell us what you think!
Mobile Apps
- In-App Support: Coming soon.
- Push Notifications: Stay updated with the latest from Lonza.
5 Interesting Facts About Lonza Group AG
If you're curious about Lonza, here are some fun facts:
- Lonza was founded in 1897. That's a long time ago!
- It's one of the world's leading suppliers to the pharmaceutical, biotech, and specialty ingredient markets.
- The head office is nestled comfortably in Basel, Switzerland!
- They're known for advancing modern medicine. Impressive, right?
- Lonza heavily invests in research and development, always pushing boundaries.
FAQs
What are Lonza's working hours?
Generally, we're available 9 AM to 5 PM Swiss time, Monday to Friday.
How do I track my order with Lonza?
You can track your order through the confirmation email or log in to your account on the website.
Where is your office in Switzerland?
Our main office is at Münchensteinerstrasse 38, 4002 Basel.
Does Lonza offer internships?
Yes, Lonza offers various engaging internships throughout the year.
How can I provide feedback on Lonza's products?
You can send feedback through our website using the feedback forms provided.
