Staying Connected: Your Guide to Jio Customer Service in India
Let's dive into the world of Jio customer service and explore how you can get help when you need it. Whether you're using Jio for mobile, fiber internet, or any other service, this guide has got you covered. If you have trouble with recharge, refund or your mobile/fiber plan, you can discuss all your queries related to post paid and prepaid jio sim.
Jio Customer Care Numbers Across India
The main Jio customer care number for all of India is 199. You can dial this from any Jio number for general queries. Here are some important numbers to remember:
- For complaints: 198
- For recharge and balance inquiries: 1991
- For non-Jio users: 1800-889-9999
Major cities like Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, and Kolkata all use these same numbers, making it easy to get help no matter where you are in India.
Jio Customer Care Number : 1800-889-9999
This number is applicable for all cities across India.
WhatsApp Support
Jio offers WhatsApp support for quick and easy assistance:
- For Jio Mobile: 7000770007
- For JioFiber and JioAirFiber: 7000570005
Email and Chat Support
You can reach out to Jio via email through their website: https://www.jio.com/help/contact-us#/
For live chat support, visit the Jio website or use the MyJio app on your smartphone.
JioFiber and JioAirFiber Support
If you're using JioFiber or JioAirFiber, you can get 24/7 assistance by calling 1800-896-9999.
International Roaming Support
Traveling abroad? Call +917018899999 for international roaming support.
Appeal Process
If you need to escalate an issue, here's the appeal contact for the West Zone (Mumbai):
- Appellate Authority: Saurabh Singh Parmar
- Email: appellate.mum@jio.com
- Contact Number: 18008893999
- Address: Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051
5 Cool Facts About Jio Support
- Jio offers customer support in multiple Indian languages, not just English.
- The MyJio app allows you to manage most of your account needs without calling customer service.
- Jio was one of the first telecom companies in India to offer WhatsApp support.
- Jio's customer care number 199 is free to call from Jio numbers.
- Jio provides specialized support for business customers through dedicated helplines.
Remember, whether you're recharging your Jio phone, troubleshooting your JioFiber connection, or exploring Jio AirFiber plans, help is just a call, message, or click away. Stay connected and make the most of your Jio services!
