Indian Railway Catering & Tourism Corporation - Your Insider Guide to Customer Care
IRCTC Expert from India
Contact Us for Anything, Really!
Let's chat about how you can get the best support from IRCTC. Because, let's face it, navigating the train routes or booking your journey online can sometimes feel like a grand puzzle game. We're here to help! Call us at +91-11-2334-3070 or drop a mail at info@irctc.com. Our website is just around the corner at IRCTC Website.
Phones - The Classic Way
- Toll-Free Numbers: Not available yet, but stay tuned!
- Local Numbers: +91-11-2334-3070 is your go-to.
- International Numbers: Same as local, believe it or not.
- Hotlines: Please use the same local number for speedy service.
Emails - Send Us Your Voice Online
- Customer Support Email: info@irctc.com
- Dedicated Department Emails: Yet to come, but we’re working on it!
- Feedback & Suggestions: Forward them to our main email for now.
Chat - Talk to Us, Anytime!
We've got two great ways to chat with us:
- Website Chat: Surprise, surprise! Visit our website for our chat support.
- In-App Chat: Coming soon to our mobile apps for instant conversations.
Social Media - Let's Get Social!
- Direct Messaging: Available through our official social media profiles.
- Public Comments & Tweets: Engage with us publicly on our social platforms.
- Social Media Help Desks: We're on major platforms like Facebook and Twitter.
Self-Service - Be Your Own Guide
- Help Center: Accessible on our website; always open!
- Community Forums: Active and helpful for common issues and tips.
- Troubleshooting Tools: Explore these online to fix common issues yourself.
Messaging Apps - Faster Than Ever
- WhatsApp Support: Coming soon—watch this space!
- Telegram, WeChat, Viber, Line: In progress for future support.
- SMS/Text Support: Also, in the works to make life easier.
Come Visit Us - Physical Locations
Swing by our Corporate Office at:
B-148, 11th Floor, Statesman House, Barakhamba Road, New Delhi, India- Local Branches: We’re expanding, but mostly you'll find us online for now.
Forms - Send Us Your Thoughts
- Contact Forms: Use them on our site to reach out for anything big or small.
- Feedback Forms: We love your feedback, really!
Mobile Apps - Support In Your Pocket
- In-App Support: Handy help options right inside the app.
- Push Notifications: Never miss an update or alert from us.
5 Facts About IRCTC, Just Like a 7-Year-Old Would!
- IRCTC not only helps with train tickets but also with tour packages!
- They serve over 15 lakh passengers daily. That's a lot of people!
- You can book meals on trains, so you won't be hungry during your travels.
- The website is one of the most visited in India for travel.
- They have a growing catering service that is very yummy according to most travelers!
