Haier Group China Customer Care Number

Hey there! If you’re looking to get in touch with Haier Group, you’re at the right place. Need a phone number, email, or just some friendly advice? Let’s dive straight in!

Contact Details

Phone Number: +86-532-8893-9999

Website: http://www.haier.net/

How to Reach Haier Group

1. Phone Numbers

  • Toll-Free Numbers: Unfortunately, no information on toll-free numbers.
  • Local Numbers: You can call +86-532-8893-9999. It’s the main line for queries!
  • International Numbers: Use the above number if you're calling from outside China.
  • Hotlines: For urgent issues, the same number works. You’ll get connected with customer support!

2. Email Support

  • Customer Support Email: Currently, there's no dedicated email provided.
  • Dedicated Department Emails: N/A.
  • Feedback & Suggestions: N/A.

3. Live Chat

  • Website Chat: Check the website to see if they operate a live chat option.
  • In-App Chat: Use the Haier mobile app, it could have this feature too.

4. Social Media

  • Direct Messaging: You can DM them on social platforms.
  • Public Comments & Tweets: Comment on their posts or tweet!
  • Social Media Help Desks: They might have support teams on popular platforms!

5. Self-Service Portals & Knowledge Base

  • Help Center: Their website has a help center that might answer your questions.
  • Community Forums: Check if there's a community where you can ask questions.
  • Troubleshooting Tools: Look for these on their site to fix common problems.

6. Messaging Apps

  • WhatsApp Support: This feature may or may not be there.
  • Telegram, WeChat, Viber, Line: No specified availability.
  • SMS/Text Support: Not mentioned. Hope it comes soon!

7. Physical Address

Corporate Office Address: Haier Industrial Park, No.1 Haier Road, Qingdao, China.

Local Branches: Local info isn't readily available. Check the website.

8. Online Forms

  • Contact Forms: They may have these on their website.
  • Feedback Forms: Let’s hope they introduce this soon!

9. Mobile Apps

  • In-App Support: Look for support within the Haier app.
  • Push Notifications: Enable them for updates!

5 Fun Facts about Haier for Kids!

  • Haier makes really cool fridges and washing machines!
  • They started in 1984, that's almost 40 years ago!
  • Haier's name comes from a German company, but they are super famous in China!
  • They have a mascot called Haier the Dragon!
  • Haier sells their products in over 160 countries worldwide!

FAQs

1. How can I contact customer support?

You can call them at +86-532-8893-9999 or check their website for options.

Their support is superhelpful!

2. What if I have an issue with my product?

You should reach out through the contact methods above!

Make sure to have the product details ready.

3. Do they have a warranty for products?

Yes, all products usually come with a warranty!

It’s best to check the warranty details in your product manual.

4. Can I get help online?

Definitely! Check their website for live chat options!

It’s super convenient!

5. Are they on social media?

Yes! You can find them on Facebook, Twitter, and Instagram!

Feel free to drop a message!

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Haier Group Customer Care