Emirates Integrated Telecommunications Company (du)
Phone Number: +971 4 390 5555
Website: www.du.ae
Email: customer.care@du.ae
Hey, Kids! Let's learn about du customer care!
So, du is a big phone and internet company in UAE. When you need help, you call them or email. It's like talking to a friend who knows everything about phones!
Phone Numbers
They have lots of phone numbers!
- Toll-Free Number: Not available
- Local Number: +971 4 390 5555
- International Number: Same as local +971 4 390 5555
- Hotline: Use the local one!
Email Support
- Customer Support Email: customer.care@du.ae
- Dedicated Department Emails: Not listed
- Feedback & Suggestions: Same email!
Live Chat
- Website Chat: Go to du website
- In-App Chat: Use the du app
Social Media
du is also on social medias. You can talk to them there too!
- Direct Messaging: On Facebook, Twitter
- Public Comments & Tweets: Post and they reply!
- Social Media Help Desks: Visit their pages
Self-Service Portals & Knowledge Base
- Help Center: On the du website
- Community Forums: Chat with other users
- Troubleshooting Tools: To fix things!
Messaging Apps
- WhatsApp Support: Not available
- Other Apps: Try Telegram or similar
- SMS/Text Support: Send messages
Physical Address
- Corporate Office Address: Al Salam Tower, Dubai Media City, Dubai, UAE
- Local Branches: Visit any in UAE
Online Forms
- Contact Forms: On the du website
- Feedback Forms: Tell them what you think!
Mobile Apps
- In-App Support: Use the du app
- Push Notifications: They send updates!
5 Cool Facts About du - Told by a 7-year-old
- du started in 2006, so it's not very old.
- It only works in the UAE, not in other countries.
- du also has TV services, like cartoons and shows!
- A lot of people in UAE use du, millions actually!
- du helps schools and students with internet too!
Common Questions and Answers
Why is my internet slow?
Maybe too many people using it. Try restarting it!
How do I recharge my phone?
Use the du app or buy a recharge card.
How to contact du customer care?
Call +971 4 390 5555 or email customer.care@du.ae.
What to do if I forgot my password?
Go to their website and click on forgot password.
How to check my data balance?
Dial a special number or use the du app.
