Hey there! If you're looking for assistance from Emami, you’re in the right place. They’re a big name in the consumer goods sector in India. Here’s all the info you might need about contacting them.
Contact Details
Website: https://www.emamiltd.in/
Phone Number: +91-33-6613-6264
Email Support
Got an email? You can reach out to them!
- Customer Support Email: investors@emamigroup.com
- Dedicated Department Emails: Different emails for different needs.
- Feedback & Suggestions: They love hearing from you!
Live Chat Options
Feeling chatty? You can reach out through:
- Website Chat: Find it on the website.
- In-App Chat: If you’re using the app, just chat!
Social Media Support
Social media is fun! Here’s how to use it:
- Direct Messaging: DM them on their accounts.
- Public Comments & Tweets: Leave a comment, they read it!
- Social Media Help Desks: Quick help when you need it.
Self-Service Portals & Knowledge Base
Wanna find answers yourself? Check this out!
- Help Center: A treasure of info!
- Community Forums: Chat with other customers.
- Troubleshooting Tools: Fix issues on your own.
Messaging Apps
Oh, you love messaging? They got you covered!
- WhatsApp Support: Message them directly.
- Others: Telegram, WeChat, Viber, Line. So many choices!
- SMS/Text Support: Fast and easy.
Physical Address
If you wanna write to them or visit:
- Corporate Office Address: Emami Tower, 687 Anandapur, EM Bypass, Kolkata, India.
- Local Branches: They have branches in many places!
Online Forms
Want to fill a form? Here’s what you can find:
- Contact Forms: Quick way to reach out!
- Feedback Forms: Share your thoughts!
Mobile Apps
Use their app for support and updates.
- In-App Support: Just a tap away.
- Push Notifications: Stay updated on the go!
Fun Facts for Kids
- Emami is a company that makes soaps and creams!
- They were started in India long time back, like in 1974.
- Their logo is super colorful and catchy!
- They sell their products not just in India, but in many countries!
- They are very popular for their healthcare products too!
Common Customer Problems and Solutions
FAQ Section
What should I do if my product is damaged?
You can contact customer service via phone or email, and they will help you with a replacement or refund.
How can I track my order?
You can track your order through their website or contact customer support for details.
What payment methods do they accept?
Emami accepts all major credit and debit cards as well as UPI payments.
What if I forgot my password?
Just click on "Forgot Password?" on the login page and follow the instructions to reset it.
Can I return the product if I don’t like it?
Yes, you can return it within a certain period. Check the return policy on their website.
