Contact Deutsche Bank AG Customer Care
Hey there! Wondering how to reach out for any query or support related to Deutsche Bank AG in Germany? No problem, you're in the right place! Let me walk you through it. 😊
Phone Numbers
- Toll-Free Numbers: Not available, but you can use our awesome local number!
- Local Numbers: +49 69 910-00 – Super easy to remember! 📞
- International Numbers: Same as above because it's a global bank number.
- Hotlines: For specific issues, you'd generally use the local number. 🙂
Email Support
- Customer Support Email: Reach out via info@db.com
- Dedicated Department Emails: Use different emails for Investor Relations, Careers, etc. Check our website!
- Feedback & Suggestions: Send them at the same email. We love hearing from you!
Live Chat
- Website Chat: Available directly on Deutsche Bank site.
- In-App Chat: Use the Deutsche Bank app for instant support!
Social Media
- Direct Messaging: Reach us on platforms like Facebook, Twitter.
- Public Comments & Tweets: We keep an eye, but DM is faster!
- Social Media Help Desks: Usually via our main handle on those platforms.
Self-Service Portals & Knowledge Base
- Help Center: Available on our website. Tons of info! 🛠️
- Community Forums: Not typical for banks, but who knows?
- Troubleshooting Tools: Automated help on the website.
Messaging Apps
- WhatsApp Support: Not available yet — stay tuned!
- Telegram, WeChat, Viber, Line: Not supported for now, email and phone are the best bets.
- SMS/Text Support: Not presently an option. Expect future flexibility.
Physical Address
- Corporate Office Address: Taunusanlage 12, 60325 Frankfurt am Main, Germany
- Local Branches: Spread all across Germany. Find the closest on our website!
Online Forms
- Contact Forms: Accessible on our site.
- Feedback Forms: Same as contact, we take all feedback seriously. 💌
Mobile Apps
- In-App Support: Built right into the Deutsche Bank mobile app!
- Push Notifications: Stay updated directly through app alerts.
5 Fascinating Facts about Deutsche Bank AG
Did you know?
- Deutsche Bank was founded in 1870. It's old, like older than all of us together! 🏛️
- It played a key role in Germany’s economic growth pre-WWII.
- Headquartered in Frankfurt, but yeah, they’re worldwide.. talk about reach! 🌍
- They’ve gone through major transformations, especially after economic challenges.
- The bank is deeply involved in corporate banking and investment solutions.
FAQs
What should I do if I forget my account password?
Hey, no worries! Just head to the login page, click forgot password, and follow the reset instructions sent to your email. Piece of cake! 🍰
How can I open a new bank account?
You can do it online through the Deutsche Bank website or visit one of our branches. Easy peasy!
What if I lose my debit card?
Lost card? No problem! Immediately report it via the emergency hotline or through our app, so we can block it and issue a new one for you.
How do I apply for a loan?
Applying for a loan is straightforward. Visit our website or any branch to know more about the options and eligibility criteria.
How do I reach customer support?
Simple! Use the 📞local number, email us, or connect via the in-app chat.
