Delivery Hero SE
Reach Us - Fast and Easy!
We know sometimes things just don’t go as planned, and you need to reach out to us. No worries! At Delivery Hero SE, we've got you covered with numerous ways to get in touch.
Phone Numbers
- Toll-Free Number: Unfortunately, we don't have one, but our local numbers are super easy to reach.
- Local Number: +49 30 5444-59
- International Number: Just use the same one as above, we love talking to our friends everywhere!
- Hotlines: For immediate concerns, hit us up on the number above.
Email Support
- Customer Support Email: info@deliveryhero.com
- Dedicated Department Emails: Reach out for specific inquiries on our Contact page.
- Feedback & Suggestions: We are all ears! Drop us an email anytime.
Live Chat
- Website Chat: Visit our homepage here, and chat with us live!
- In-App Chat: Download our app and find the chat section under the help area. We’re there to help!
Social Media
- Direct Messaging: DM us on our official social media channels for quick responses.
- Public Comments & Tweets: We monitor these very closely.
- Social Media Help Desks: Psst, looking for a solution? Talk to our help desk via Facebook or Twitter!
Self-Service Portals & Knowledge Base
- Help Center: Available on our website with all the answers you need.
- Community Forums: Share and learn from other users.
- Troubleshooting Tools: Easy step-by-step tools to solve common issues.
Messaging Apps
- WhatsApp Support: Yes, you heard it right! Chat with us on WhatsApp.
- Telegram, WeChat, Viber, Line: Find us on these popular messaging apps.
- SMS/Text Support: Text us if you prefer messaging. We're here!
Physical Address
- Corporate Office Address: Oranienburger Straße 70, 10117 Berlin, Germany
- Local Branches: Visit any of our branch offices for assistance.
Online Forms
- Contact Forms: Fill out our simple form here.
- Feedback Forms: We love hearing from you, good or bad.
Mobile Apps
- In-App Support: Tap on the support button in our app to get help fast.
- Push Notifications: Be the first to know about updates and special deals.
Some Fun Facts - As Simple as ABC!
- We are in over **40 countries**, delivering smiles with every order!
- Started in **2011**, we've been on an exciting journey ever since.
- Based in Berlin, we're at the heart of Germany's vibrant tech scene.
- Our platform offers products and meals from countless restaurants and shops. Yum!
- The sun never sets at Delivery Hero - we're available 24/7!
