Welcome to Citigroup Inc. USA Customer Care!
Phone: 1-800-285-3000
Email: info@citi.com
Want more information about our services?
Visit our website.
Head Office: 388 Greenwich Street, New York, NY 10013, USA
Alrighty, let's get you connected with us!
Phone Numbers
- Toll-Free Numbers: 1-800-285-3000
- Local Numbers: Available on our website
- International Numbers: Depends on your country, check online
- Hotlines: Special numbers for urgent matters, like losing your card
Email Support
- General Support Email: info@citi.com
- Dedicated Department Emails: Depends, you'll know where to send once you need it
- Email for Feedback: Give us your thoughts; we wanna hear!
Live Chat
- Website Chat: Just hop on our site and someone will be there
- In-App Chat: Using the Citi app? You can chat from there too!
Social Media
- Direct Messaging: Slide into our DMs on Facebook or Twitter
- Comments & Tweets: Post and we’ll do our best to reply
- Social Media Help Desks: Quick replies for your inquiries
Self-Service Portals & Knowledge Base
- Help Center: On the website, for the ones who like finding answers themselves
- Community Forums: Chat with fellow customers
- Troubleshooting Tools: Fix it yourself with our guides
Messaging Apps
- WhatsApp Support: Because everyone uses it!
- Other Apps: Chat on Telegram, WeChat, Viber, Line
- SMS/Text Support: Old school but still cool
Physical Address
You can visit us at our corporate office (mentions above) or any local branches nearby.
Online Forms
- Contact Forms: Fill it out for specific requests
- Feedback Forms: Like ratings? We do too.
Mobile Apps
- In-App Support: All in one place, easy peasy!
- Push Notifications: We hit you up with updates
How about some cool facts, like telling a friend's secret?
- Big Company: Citi is one of the largest banks in the world, super giant!
- Old as Time: Established in 1812, really long time ago.
- Global Footprint: Operates in more than 160 countries, wow!
- Friendly Assistance: Known for having really helpful customer service.
- Innovation Leader: Citi was among the first to offer credit cards!
