Contact Info
Need help? You’re in the right place! Here’s how you can reach us:
Phone Number:
- Toll-Free: +86-755-2399-8888
- Local Numbers: Check with your local provider.
- International: Dial +86 for calls from outside China.
- Hotlines: Specific hotlines may be available based on your issue!
Email Support:
- Customer Support Email: N/A
- Dedicated Departments: You can reach out for inquiries.
- Feedback: Suggestions are welcome, please send them!
Live Chat
Chat at your convenience!
- Website Chat: Available during business hours.
- In-App Chat: Also an option if you prefer that!
Stay Connected on Social Media
Follow us, DM or notice your tweets!
- Direct Messaging: Shoot us a message anytime!
- Public Comments: We reply to comments too!
- Social Media Help Desks: Available on platforms like Facebook.
Self-Service Solutions
Got a simple question? Check this:
- Help Center: Find answers to common queries!
- Community Forums: Join discussions with fellow users.
- Troubleshooting Tools: Fix minor issues on your own!
Messaging Apps
We're on your favorite apps!
- WhatsApp Support: Reach out easily!
- Other Apps: Telegram, Viber, Line - we are there too!
- SMS/Text Support: Text us your issues.
Physical Address
In case you prefer face-to-face:
- Corporate Office: China Resources Building, No.5001 Shennan East, China.
- Local Branches: Various locations, check online!
Online Forms
Simple and quick feedback!
- Contact Forms: Easy to fill out.
- Feedback Forms: We love hearing from you!
Mobile Apps
Get support on-the-go!
- In-App Support: Quick access while using.
- Push Notifications: Stay updated with alerts.
Five Fun Facts about China Resources Land
- This company was founded in 1996, making it over 27 years old.
- Did you know? They focus on real estate and properties!
- They build not just houses but entire communities.
- China Resources Land is a part of China Resources Group.
- They have projects spread across different cities in China.
FAQs
- Q: How can I reset my password?
A: Go to the login page and click on 'Forgot Password'. Follow prompts. - Q: Where can I find my purchase history?
A: Log into your account and check under 'My Orders'. - Q: What if my issue isn’t resolved?
A: Reach out to customer service via live chat or social media. - Q: Is there a fee for customer support?
A: No, support is generally free! - Q: Can I return an item?
A: Yes, if it follows the return policy located on the website.
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