BT Centre, 81 Newgate Street, London, EC1A 7AJ, UK
Hey, Welcome to BT Group plc UK Customer Care!
If you've got a query or just need a bit of help, don't worry! You can ring us up, drop an email, or even chat with us online – whatever works for you. We're here, almost like your friendly neighborhood helper.
Phone Numbers
- Toll-Free Numbers: Imagine a magic number that doesn’t rack up charges!
- Local Number: +44 20 7356 5000
- International Numbers: Yep, we've got those too, perfect for globetrotters!
- Hotlines: Quick solutions are just a call away.
Email Support
- Customer Support Email
- Dedicated Department Emails for specific issues.
- Feedback & Suggestions: Your opinions matter, seriously!
Live Chat
Not a fan of calling? Try our live chat – think of it like texting a friend, but with more solutions! Website chat and in-app options available, just for you.
Slide into Social Media
Direct messages, public comments, and even tweets! We're all ears on social media. Our help desks are there to ensure you’re never left on ‘seen.’
Self-Service Portals & Knowledge Base
- Find us on the Help Center for quick solutions.
- Community Forums are where questions become answers.
- Troubleshooting Tools are your digital toolkit.
Message us via Apps!
Connect via WhatsApp, Telegram, WeChat, or even Viber and Line. Fancy some retro SMS/Text Support? Yep, we have that too.
Come Visit Us!
Got time? Drop by the BT Centre at 81 Newgate Street, London EC1A 7AJ. And yes, we have local branches too! Just ask around, you’ll find us.
Online Forms
- Contact Forms for all your query needs.
- Feedback Forms to share your thoughts.
Mobile Apps
Thinking about digging for info on the go? In-App Support got you covered, with nifty push notifications to keep you in the loop!
Fun Facts about BT Group (Explained Like a 7-Year-Old!)
- BT means British Telecom, but now it’s just BT 'cause it's cool.
- They’ve been around longer than most grandpas, like since 1846!
- They help people talk over phones, like a billion every day, okay maybe not a billion but loads!
- They love the UK, their favorite place ever!
- They’re like Santa with their own satellite up in space!
