ANA Holdings Inc. Customer Care in Japan
Hey there! 👋 If you're from Japan and you need a hand with anything related to ANA Holdings Inc., you’re in the right place! I’m here to share all the ways you can reach out to their super-helpful customer care team. There's so much to know, like how you can talk to a real person, or even solve things on your own! So, ready to dive in? Let’s go!
Connect via Phone
First things first, you can pick up the phone and dial a number. Easy, right? 😊 Here are your options:
- Toll-Free Numbers: Available for the local Japanese callers.
- Local Number: +81-3-6735-1000
- International Numbers: For friends from afar, there's help too!
- Hotlines: Quickest way to get immediate help on certain issues.
Email Support
Not a fan of calls? No problem! Drop them an email. Here’s how you can do it:
- Customer Support Email
- For specific departments, you can find dedicated email addresses on their contact page.
- Have feedback or suggestions? You can easily email that too!
Live Chat
Chatting is super easy online these days! 🖥️ ANA has got you covered with:
- Website Chat - Directly chat on their website.
- In-App Chat - If you’ve got the ANA app, chatting is a breeze.
Social Media
Social media isn't just for memes, you know! You can get help too:
- Direct Messaging on popular platforms.
- Engage via Public Comments & Tweets, sometimes solutions come quickly!
- Social Media Help Desks: They're ready to assist you!
Self-Service Portal & Knowledge Base
Sometimes you just want to solve things yourself, right? Check these out:
- Help Center for FAQs and more.
- Join Community Forums and learn from other users.
- Troubleshooting Tools can be handy for technical issues.
Messaging Apps
Stay connected on your favorite messaging apps:
- WhatsApp Support - Handy for a quick chat.
- Telegram, WeChat, Viber, Line - ANA has many ways to connect!
- SMS/Text Support: You can send a text too!
Visit in Person
If you're more of a face-to-face person, here’s where you can find them:
- Corporate Office Address: 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo 105-7140
- They have local branches too; visit the website for details.
Online Forms
Filling online forms can be less hectic sometimes:
- Contact Forms available on their website.
- Send your Feedback through their feedback forms.
Mobile Apps
Get their app; it’s quite helpful:
- In-App Support is readily accessible.
- Receive Push Notifications for deals and updates.
Some Fun Facts
- ANA stands for All Nippon Airways.
- It's Japan's largest airline group.
- The company was founded in 1952. That's ages ago!
- ANA has won awards for its great service; it's quality stuff, y'know.
- The company is a part of Star Alliance.
FAQs
You can call +81-3-6735-1000 or email support@ana.co.jp for quick help.
Yes! You can download the ANA app for quick access to customer support and other services.
Absolutely, you can use their website chat or in-app chat for any queries.
The head office is at 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo 105-7140.
ANA is active on platforms like Facebook, Twitter, and Instagram for direct messaging and tweets.
